Shipping policy
CORE FORGE — SHIPPING & DELIVERY POLICY
Last updated: 11 August 2026
At Core Forge, we aim to make the delivery process as straightforward as possible. This policy explains how orders are processed, dispatched and delivered.
ORDER PROCESSING
Orders are processed for fulfilment following successful payment.
Processing times may vary depending on the product, availability and fulfilment location.
Once your order has been dispatched, you will receive a shipping confirmation where applicable.
CORE FORGE — SHIPPING & DELIVERY POLICY
Last updated: 11 August 2026
At Core Forge, we aim to make the delivery process as straightforward as possible. This policy explains how orders are processed, dispatched and delivered.
ORDER PROCESSING
Orders are processed for fulfilment following successful payment.
Processing times may vary depending on the product, availability and fulfilment location.
Once your order has been dispatched, you will receive a shipping confirmation where applicable.
CORE FORGE — SHIPPING & DELIVERY POLICY
Last updated: 11 August 2026
At Core Forge, we aim to make the delivery process as straightforward as possible. This policy explains how orders are processed, dispatched and delivered.
ORDER PROCESSING
Orders are processed for fulfilment following successful payment.
Processing times may vary depending on the product, availability and fulfilment location.
Once your order has been dispatched, you will receive a shipping confirmation where applicable.
UK DELIVERY
Core Forge currently delivers throughout the United Kingdom.
Our estimated delivery timeframe is typically 7–14 business days from the date your order is placed. This includes order processing and transit time.
Delivery times are estimates and may vary depending on the product, fulfilment location, courier, destination and circumstances outside our reasonable control.
Where a different estimated delivery timeframe applies to a particular product, this will be shown on the relevant product page or during checkout.
Unless a different delivery timeframe has been agreed with you, orders will be delivered within the timeframe required by applicable UK consumer law.
DELIVERY CHARGES
Core Forge currently offers FREE UK DELIVERY on orders delivered to eligible United Kingdom addresses.
The applicable delivery method and charge will be displayed at checkout before you complete your order.
If we introduce additional or upgraded delivery options in the future, any applicable charge will be clearly displayed before payment.
ORDER TRACKING
Where tracking is available, customers will receive tracking information once their order has been dispatched.
Please allow some time after receiving your dispatch notification for tracking information to become active on the courier's system.
MULTIPLE SHIPMENTS
If your order contains multiple products, they may occasionally be fulfilled and dispatched separately.
This means products from the same order may arrive in more than one delivery and potentially on different days.
You will not be charged additional delivery fees as a result of Core Forge choosing to split an order after it has been placed.
DELIVERY DELAYS
Delivery estimates are provided in good faith. However, delays may occasionally occur due to couriers, high-demand periods, adverse weather, customs processes or other circumstances outside our reasonable control.
If your order appears to be significantly delayed, please contact us at support@core-forge.co.uk with your order number and we will investigate.
Nothing in this section affects your statutory consumer rights.
LOST OR MISSING ORDERS
If your tracking information indicates a problem or you believe your order has been lost in transit, please contact us at:
Please include your order number so we can investigate with the relevant fulfilment provider or courier.
DAMAGED DELIVERIES
If your order arrives damaged, please contact us as soon as possible at support@core-forge.co.uk.
Where possible, please provide:
• Your order number
• A description of the damage
• Clear photographs of the product and packaging
We will assess the issue and advise you of the appropriate next steps.
Your statutory rights are not affected.
INCORRECT DELIVERY ADDRESSES
Customers are responsible for providing accurate and complete delivery information when placing an order.
If you notice an error in your delivery address after placing your order, contact us immediately at support@core-forge.co.uk.
We will try to update the information where possible, but we cannot guarantee that an address can be changed once an order has entered processing or been dispatched.
UNDELIVERABLE OR RETURNED PARCELS
If a parcel cannot be delivered because of incorrect or incomplete delivery information, failure to accept delivery, or another delivery issue, please contact us.
We will review the circumstances and advise you of the available options. Additional delivery charges may apply where a parcel needs to be resent due to incorrect information supplied by the customer, where permitted by applicable law.
RETURNS
Shipping and delivery issues are separate from change-of-mind returns.
For information regarding returns, cancellations and refunds, please see our Returns & Refund Policy.
CONTACT
If you have any questions about the delivery of your Core Forge order, contact:
Core Forge
Email: support@core-forge.co.uk
Please include your order number wherever possible so we can assist you more quickly.
DELIVERY CHARGES
Any applicable delivery charges will be displayed during checkout before you complete your order.
Where free delivery is offered, this will be clearly shown on the website or during checkout.
ORDER TRACKING
Where tracking is available, customers will receive tracking information once their order has been dispatched.
Please allow some time after receiving your dispatch notification for tracking information to become active on the courier's system.
MULTIPLE SHIPMENTS
If your order contains multiple products, they may occasionally be fulfilled and dispatched separately.
This means products from the same order may arrive in more than one delivery and potentially on different days.
You will not be charged additional delivery fees as a result of Core Forge choosing to split an order after it has been placed.
DELIVERY DELAYS
Delivery estimates are provided in good faith. However, delays may occasionally occur due to couriers, high-demand periods, adverse weather, customs processes or other circumstances outside our reasonable control.
If your order appears to be significantly delayed, please contact us at support@core-forge.co.uk with your order number and we will investigate.
Nothing in this section affects your statutory consumer rights.
LOST OR MISSING ORDERS
If your tracking information indicates a problem or you believe your order has been lost in transit, please contact us at:
Please include your order number so we can investigate with the relevant fulfilment provider or courier.
DAMAGED DELIVERIES
If your order arrives damaged, please contact us as soon as possible at support@core-forge.co.uk.
Where possible, please provide:
• Your order number
• A description of the damage
• Clear photographs of the product and packaging
We will assess the issue and advise you of the appropriate next steps.
Your statutory rights are not affected.
INCORRECT DELIVERY ADDRESSES
Customers are responsible for providing accurate and complete delivery information when placing an order.
If you notice an error in your delivery address after placing your order, contact us immediately at support@core-forge.co.uk.
We will try to update the information where possible, but we cannot guarantee that an address can be changed once an order has entered processing or been dispatched.
UNDELIVERABLE OR RETURNED PARCELS
If a parcel cannot be delivered because of incorrect or incomplete delivery information, failure to accept delivery, or another delivery issue, please contact us.
We will review the circumstances and advise you of the available options. Additional delivery charges may apply where a parcel needs to be resent due to incorrect information supplied by the customer, where permitted by applicable law.
RETURNS
Shipping and delivery issues are separate from change-of-mind returns.
For information regarding returns, cancellations and refunds, please see our Returns & Refund Policy.
CONTACT
If you have any questions about the delivery of your Core Forge order, contact:
Core Forge
Email: support@core-forge.co.uk
Please include your order number wherever possible so we can assist you more quickly.
DELIVERY CHARGES
Any applicable delivery charges will be displayed during checkout before you complete your order.
Where free delivery is offered, this will be clearly shown on the website or during checkout.
ORDER TRACKING
Where tracking is available, customers will receive tracking information once their order has been dispatched.
Please allow some time after receiving your dispatch notification for tracking information to become active on the courier's system.
MULTIPLE SHIPMENTS
If your order contains multiple products, they may occasionally be fulfilled and dispatched separately.
This means products from the same order may arrive in more than one delivery and potentially on different days.
You will not be charged additional delivery fees as a result of Core Forge choosing to split an order after it has been placed.
DELIVERY DELAYS
Delivery estimates are provided in good faith. However, delays may occasionally occur due to couriers, high-demand periods, adverse weather, customs processes or other circumstances outside our reasonable control.
If your order appears to be significantly delayed, please contact us at support@core-forge.co.uk with your order number and we will investigate.
Nothing in this section affects your statutory consumer rights.
LOST OR MISSING ORDERS
If your tracking information indicates a problem or you believe your order has been lost in transit, please contact us at:
Please include your order number so we can investigate with the relevant fulfilment provider or courier.
DAMAGED DELIVERIES
If your order arrives damaged, please contact us as soon as possible at support@core-forge.co.uk.
Where possible, please provide:
• Your order number
• A description of the damage
• Clear photographs of the product and packaging
We will assess the issue and advise you of the appropriate next steps.
Your statutory rights are not affected.
INCORRECT DELIVERY ADDRESSES
Customers are responsible for providing accurate and complete delivery information when placing an order.
If you notice an error in your delivery address after placing your order, contact us immediately at support@core-forge.co.uk.
We will try to update the information where possible, but we cannot guarantee that an address can be changed once an order has entered processing or been dispatched.
UNDELIVERABLE OR RETURNED PARCELS
If a parcel cannot be delivered because of incorrect or incomplete delivery information, failure to accept delivery, or another delivery issue, please contact us.
We will review the circumstances and advise you of the available options. Additional delivery charges may apply where a parcel needs to be resent due to incorrect information supplied by the customer, where permitted by applicable law.
RETURNS
Shipping and delivery issues are separate from change-of-mind returns.
For information regarding returns, cancellations and refunds, please see our Returns & Refund Policy.
CONTACT
If you have any questions about the delivery of your Core Forge order, contact:
Core Forge
Email: support@core-forge.co.uk
Please include your order number wherever possible so we can assist you more quickly.